Let's get in touch

If you encounter issues related to your subscription, payment, or billing, please ensure the following:

• Verify that your payment method is up to date. Expired or invalid payment methods can cause interruptions.
• Check your subscription status in your account settings. You can upgrade, change, or cancel your plan directly there.
• For additional help, contact our support team at hello@duloproof.com.

Our team will assist with resolving payment failures, subscription upgrades, or invoice requests.

Facing problems logging into your account or managing account settings? Follow these steps:

• Ensure you are using the correct email and password.
• If you are unable to verify your account, check your email (including spam folders) for the verification code.
• Try resetting your password using the "Forgot password" link on the login page.

Still experiencing issues? Reach out to us at hello@duloproof.com, and our team will help resolve your login or account-related problems.

Looking for a specific checklist template or have an idea for a new feature? We'd love to hear about it:

• Browse our existing templates to see if there's already one that fits your needs.
• If you need a custom template for your industry, let us know the details and we'll work with you on it.
• Feature suggestions and feedback are always welcome. They help us build a better product.

Send your requests to hello@duloproof.com and we'll get back to you.

If you're looking to roll out DuloProof across your team or organisation:

• We offer flexible plans for teams of all sizes.
• Get centralised billing, team management, and shared template libraries.
• Custom onboarding and priority support available for enterprise clients.

Get in touch at hello@duloproof.com and we'll put together something that works for you.