LEGAL

Terms of Service

The agreement governing your use of our services.

Last updated: February 10, 2026

Agreement to Terms

By accessing or using DuloProof’s website and services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Services.

Description of Services

DuloProof is a web-based checklist management platform operated by DuloProof Our Services include:

  • Checklist Management: Create, organise, share, and manage checklists for quality assurance purposes
  • Template Library: Access a library of pre-built checklist templates
  • AI-Powered Template Generation: Generate custom templates using artificial intelligence
  • Team Collaboration: Share checklists and collaborate with team members

Our Services are provided as a web application only.

Account Registration

To use certain features of our Services, you must register for an account using your email address and a password. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorised access
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

Subscription Plans and Payment

Free and Paid Plans

We offer both free and paid subscription plans. Paid plans provide additional features and capacity as described on our pricing page.

Payment Terms

For paid subscriptions:

  • Payments are processed securely by Stripe
  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days’ notice
  • You authorise us to charge your payment method automatically

Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • You retain access until the end of your billing period
  • Your data remains available for 30 days after cancellation
  • We may delete your data after the retention period

User Content

Your Content

You retain ownership of content you create or upload (“User Content”). By using our Services, you grant us a worldwide, non-exclusive licence to use, store, and display your User Content solely to provide the Services.

AI-Generated Content

Our Services include AI-powered template generation using third-party AI technology (Anthropic Claude). Regarding AI-generated content:

  • AI-generated templates are provided “as-is” for your convenience
  • You are solely responsible for reviewing, validating, and ensuring the accuracy and suitability of all AI-generated content before use
  • AI-generated content does not constitute professional, legal, or regulatory advice
  • We do not guarantee the accuracy, completeness, or fitness for purpose of AI-generated content
  • You assume all risk associated with the use of AI-generated content

Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose
  • Upload malicious code or content
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt the Services
  • Violate the rights of others
  • Use the Services to send spam or unsolicited communications
  • Reverse engineer or decompile our software

Content Moderation

We may remove or disable access to User Content that violates these Terms or applicable law.

Intellectual Property

Our Property

The Services, including software, designs, and trademarks, are owned by DuloProof and protected by intellectual property laws. You may not copy, modify, or distribute our property without permission.

Template Library

Templates in our library are provided for your use within the Services. You may customise templates for your own use but may not redistribute them outside our platform.

Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference.

Disclaimers

THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

OUR TEMPLATES, INCLUDING AI-GENERATED TEMPLATES, ARE PROVIDED FOR INFORMATIONAL PURPOSES AND DO NOT CONSTITUTE PROFESSIONAL ADVICE. YOU ARE RESPONSIBLE FOR ENSURING YOUR USE OF TEMPLATES COMPLIES WITH APPLICABLE LAWS AND REGULATIONS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DULOSTACK LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless DuloProof and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Services. Your continued use after changes become effective constitutes acceptance of the new Terms.

Termination

We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. Upon termination, your right to use the Services ceases immediately.

Governing Law

These Terms are governed by applicable law. Any disputes arising from or relating to these Terms or your use of the Services shall be resolved in accordance with applicable law.

Contact Us

If you have questions about these Terms, please contact us:

  • Email: hello@duloproof.com
  • Address: Contact us via email